Refund Policy
IWe understand that sometimes things don’t go as planned. Below is our policy regarding order cancellations and refunds.
If you are a consumer, you have the right to cancel your order within 14 days from the day after the transaction is completed, unless your personalized story has already been created and delivered.
To cancel your order, please contact us via email at [your@email.com] or through our website’s contact form before the 14-day period ends.
If the story has not yet been generated, we will issue a full refund in accordance with the Paddle 14-day refund policy.
Please note that the right to cancel does not apply once the personalized content has been delivered, as it is custom-made based on individual user data.
If you are a consumer, you have the right to cancel your order within 14 days from the day after the transaction is completed, unless your personalized story has already been created and delivered.
To cancel your order, please contact us via email at [your@email.com] or through our website’s contact form before the 14-day period ends.
If the story has not yet been generated, we will issue a full refund in accordance with the Paddle 14-day refund policy.
Please note that the right to cancel does not apply once the personalized content has been delivered, as it is custom-made based on individual user data.
